Question 1

What is the minimum order quantity (MOQ) for custom luxury boxes?

Accepted Answer

Our standard MOQ for custom luxury rigid boxes is typically 1,000 pieces per design. This allows us to optimize the automated V-grooving and printing setup to offer you the most competitive wholesale factory pricing. However, for specific high-end prototypes, please contact our sales team.

Question 2

How long is the lead time for mass production?

Accepted Answer

Once the pre-production sample is approved, our standard mass production lead time is 10-14 working days. We utilize automated production lines to ensure rapid turnaround without compromising on the 90-degree structural precision of our luxury boxes.

Question 3

Can I get a physical sample before placing a bulk order?

Accepted Answer

Yes, definitely. We offer two types of sampling: 1) Digital white samples (structural only) in 2-3 days, and 2) High-fidelity printed pre-production samples in 5-7 days. Sampling ensures the materials, foil registration, and magnetic snap tension meet your brand standards.

Question 4

Are your packaging materials FSC and ISO certified?

Accepted Answer

LuxePack Pro is fully committed to sustainability. Our facility is ISO 9001:2015 certified, and we exclusively use FSC-certified papers and recycled greyboards. We also offer soy-based inks and biodegradable molded pulp inserts for 100% eco-friendly luxury solutions.

Question 5

Do you offer international DDP shipping services?

Accepted Answer

Yes, we provide flexible global logistics solutions including FOB, CIF, and DDP (Delivered Duty Paid). Our DDP service covers all import duties, taxes, and customs clearances, delivering your custom packaging directly to your warehouse in the US, Europe, or Australia.

Question 6

What file formats do you require for the artwork design?

Accepted Answer

We prefer vector files in AI, PDF, or EPS formats with all fonts outlined. This ensures the highest precision for hot foil stamping, debossing, and high-fidelity offset printing. If you only have a high-res JPG or PNG, our design team can assist in technical conversion.

Frequently Asked Questions